privacy policy

Protecting your privacy is our top priority, and we want to assure you that any information you share with us is safeguarded with the utmost care. Our privacy policy is straightforward and transparent: we do not rent, sell, lend, or disclose your personal information to anyone for any reason. This includes your contact details and specific order information. 

  1. Only a limited number of employees with special access privileges have permission to access your personal data within our organization. We strictly control data access to individuals who require it to process your order. While we may compile general demographic information based on orders, this data is solely shared within our organization and does not contain any personally identifiable information.
  2. When you place an order on our site, we require certain basic information to facilitate the process. This includes your first name, last name, address (including city, zip code, state, country), phone number, and contact email. Additionally, our system gathers information about your computer's internet connection, such as your IP address, when you visit our site. Please note that your IP address does not personally identify you. We use this information to deliver web pages upon your request, customize our site according to your interests, track the number of visitors, and understand the geographic locations of our visitors. We have strict policies in place to prevent any unauthorized use of the information collected from you by any individual or organization outside of our company.
  3. We prioritize the security and confidentiality of your information and do not share, rent, sell, or disclose it to any third parties. However, certain entities such as courier companies, credit card processing companies, and vendors may need access to your information to fulfill your order. This sharing of information is limited to what is necessary for order processing. Additionally, we may be required to disclose information to law enforcement authorities for fraud detection or to ensure the safety of our site, employees, management, users, members, and affiliates. Rest assured that all other collected information is stored confidentially and will only be disclosed in accordance with legal requirements or in the event of disputes.
  4. In terms of communication, we primarily use your email address to notify you about order confirmations, order execution, customer service inquiries, and newsletters. Your email and other collected information are treated as confidential and will not be disclosed unless required by law or in the case of disputes. Additionally, we may send transactional or promotional messages to your registered mobile number.
  5. We are committed to ensuring that the content of any messages we send complies with legal guidelines and does not include any infringing, defamatory, obscene, or misleading material. We adhere to the regulations set forth by the National Customer Preference Registry (NCPR) and will not send "Unsolicited Commercial Content" messages to consumers registered with the NCPR database maintained by TRAI (Telecom Regulatory Authority of India). We take full responsibility for any claims, allegations, or complaints related to such content or material.

Your privacy matters to us, and we will continue to prioritize the protection of your personal information. If you have any further questions or concerns about our privacy policy, please do not hesitate to reach out to us at support@shopnotee.in